Some problems with Microsoft Word for Mac 2011

Word disclosure triangles
Disclosure triangles in Word's Document Map Pane

Design flaws in Microsoft Word for Mac 2011

In my beloved typesetting programme of choice, TeXShop (a Mac front-end for LaTeX), if you click on the “Tags” drop-down menu, it gives you an ordered list of all the chapters, sections and subsections in your document, so you can see the structure of your document at a glance and skip to the part that you’re interested in.

In Microsoft Word, there’s a feature that’s similar to the one from TeXShop. If you open the “Document Map Pane,” you get a little panel along the side of your Word document window that has all the chapters, sections and subsections laid out for you.

Word even indents subsections that are nested in sections above it, so you can see the document structure that much more clearly. This is wonderful.

Finder disclosure triangles
Finder disclosure triangles

What’s confusing is that Microsoft implemented the disclosure triangles incorrectly. There are little triangles beside sections in the Document Map Pane that have subsections, so you can show or hide parts of the document structure. In every other Mac application, disclosure triangles are indented when the section that has subsections is itself a subsection.

I have attached an image of a Finder window in list view with disclosure triangles that are done properly for comparison.

When I first saw the disclosure triangles, I thought that I had somehow messed up the formatting of my document. (Here’s another reason why I wish there was a non-WYSIWYG editor for Word.) I spent a good 5 minutes trying to figure out what I had done wrong before I noticed that the text headings were indented, and that it was just either a design decision not to indent the disclosure triangles, or just a bug.

Word—Insert file
Word—Insert file

Dialog boxes vs. sheets in Microsoft Word for Mac 2011

Sometimes I think that the programmers for Microsoft Office found the most un-Mac-like way to write this programme, while still keeping it functioning.

Word opens up dialog boxes for some things (see attached image, “Word—Insert file”) and then for other things, it uses sheets (see attached image, “Word—Save as”). This is not only frustrating because it makes for an inconsistent user experience, but also because it makes the software harder to use.

Word—Save as
Word—Save as

The nice thing about sheets rather than dialog boxes is that when a sheet opens up, it’s attached to the document window. What’s nice about that? Well, I can still drag the window around while the sheet is open.

For example, when I want to insert a file, a dialog box opens up. Because it’s a dialog box, I can’t move the document window. If I try to click on the document window, I get an angry beep from my computer. Even if I try command-dragging the window, I still get the angry beep. (If you command-drag a window, in most cases you can move it without bringing it to the foreground.)

This is frustrating because when I’m inserting a file, this is exactly the time when I would want to be able to look at things behind my document window. I don’t want to have to click-click-click all the way to the file I want using the dialog box. Often, the file is sitting right on my desktop or in a Finder window right behind my document window, and if I could just see it, then I could drag the file from the Finder or my desktop onto the file selector. But I can’t because the people at Microsoft decided to use a dialog box rather than a sheet.

Other design flaws

I have written previously about how I dislike the way that Word has broken the command-up/-down function. This is one more example of how the programmers of Word have written their software in a deliberately un-Mac-like way.

Also, when I open a large file—and not even a very large file: this happens to ones that are only 6 or 7 pages long—the vertical scroll bar does not reflect the document’s length accurately at first.

You have no idea how scared I was the first time I saved, closed and re-opened the Word version of my thesis. The vertical scroll bar indicator took up most of the scroll bar, which (in every other application) means that the part of the document that is in view is most of the document. When I scrolled down (using the page-down button, since the command-down doesn’t work the way it should in Word), I found out that the rest of the document was actually still there.

Still, this is a bug. In every other programme with a scroll bar like that, the size of the indicator shows you how much of the document is visible in the window, so if you have a tiny indicator, then that means that a lot of the document is outside the view currently displayed.

For the main document view, the size of the vertical scroll bar changes to reflect the size of the document, once you’ve scrolled to the end. The Document Map Pane has the opposite problem—the vertical scroll bar is tiny tiny, no matter how many items are in there. I only have 11 items in my Document Map for chapter 1, for example. There’s space for probably 30-40 in the Document Map Pane, and yet the scroll bar is so small as to indicate (in any other context) that there were dozens of pages of items in my Document Map. If I scroll down, a tooltip appears, giving me the name of an item in my Document Map, and I have to scroll to the very bottom of the window in order to select an item that’s pretty much at the top of the Document Map Pane. This is just annoying.

Serious bugs in Microsoft Word for Mac 2011

Above were examples of things that are just design flaws. Someone could conceivably disagree with me about whether the things I pointed out were bugs or features.

I will outline one non-serious interface bug, and one more serious bug.

Interface bug with the Document Map Pane

Split view-vertical scroll bug
Split view-vertical scroll bug

When I open files for which the Document Map Pane is open, the split view button initially covers the vertical scroll bar, as shown in the attached image.

The split view button is a useful one that that you pull down when you want to view two parts of the same document but you don’t want to see the intervening space between them.

The offending split view button disappears the second that I resize the window, but it’s really annoying that I have to resize the window every time I open it, if I plan on using the vertical scroll bar.

As far as I can tell, this bug occurs because the split view is not available for some reason, when the Document Map Pane is open.

Microsoft Word for Mac 2011 crashes my computer

The most serious bug that I’ve found is that I have been able to consistently crash my computer by trying to adjust the weight of a line in the Microsoft Word publishing layout. And I do mean crash my computer, not just crash Word. The whole thing freezes up, command-option-esc doesn’t work, and I have to hold down the power key in order to get out of it.

If you want, I can provide you the file I was editing in order to make it happen, and give you instructions as to how to crash your computer too.

I can’t even remember the last time my computer crashed before this, but I am able to consistently and repeatably cause it to do so by using what I would think was a fairly simple part of the programme.

I paid a lot of money (like $1,000,000 in “grad student dollars”) for this software, and the free software did the job a whole lot better.

Maybe Microsoft will release a patch that fixes all these problems to my satisfaction. I can hope, right? ;)

Vote Compass result

Vote Compass Result
Vote Compass Result

I have a policy of never telling anyone who I vote for. That said, here is the result I got on the Vote Compass. It’s a fun and enlightening tool—one that would be a helpful starting-place for people who don’t follow Canadian politics very closely, but who still want to be responsible citizens and cast an informed ballot.

You tell it what you think about a few political issues, and then it tells you where you are on the economic and social political spectra, and which parties are closest to you. You can even indicate which issues are important to you, and then it adjusts the picture to compensate!

I’m surprised that I’m not further to the economic left, to be honest.

I’m looking forward to Democracy Day, which I’m told has been scheduled for May 2. My favourite part of elections are the personal, petty attacks on party leaders’ character. Why, I remember the provincial election back in 2003 when I was a student at UWO. There was a press release from the PC party of Ontario, calling Dalton McGuinty an “evil reptilian kitten-eater from another planet.” I hope that something like that happens again. Politics can be so much fun when people who should know better do things like that.

Edit: I just noticed that Google has decided that the ad next to this post should be the one for the Vote Compass. Awesome. :)

I don’t want to jinx it, but …

On Friday, I handed back the first essay for Contemporary Moral Issues, the course I’m TA-ing this semester in the philosophy department at McGill. This time, I tried something new: Before I handed back the paper, I told them all to wait at least twenty-four hours before they talk to me or email me to dispute their grades, so that their emotions could settle.

After handing back their papers, I could see a number of furrowed brows and dismayed looks, but (perhaps out of pity for me—I told them I had periodontal surgery that week) none of them tried to demand a re-grading before leaving.

It’s now been about 68 hours (at the time of posting) since I handed back the papers, and no one has emailed me to complain about her mark.

This is wonderful! Could it be the case that all of my students are so mature that they are willing to simply accept my critiques of their papers, take responsibility for their work, and try harder for the next essay without complaining?

I guess I’ll find out tomorrow during my office hours. On the upside, I now have a fresh bottle of prescription pain killers. :)

The Silver Chair

Silver Chair Typo, p. 122
Silver Chair Typo, p. 122

This year, I read a first edition book, Wertheimer’s Rethinking the Ethics of Clinical Research, and I wrote down every single typo or other sort of mistake that I found in the book. It was quite an extensive list by the end of it.

I posted that list here.

I suppose through that effort, I became more sensitive to finding typos wherever I look. I recently re-read a book from my childhood that remains a favourite of mine: The Silver Chair, by C. S. Lewis.

And I found a typo in it. I scanned it and posted it as an image attached to this post.

It’s on p. 122. I’m sort of tempted to go to a library and see if the same typo is in other editions. The edition that I have is the 1995 Scholastic reprint. Can anyone else, who has a copy of another edition of The Silver Chair, find this typo in their copy? I’m really curious as to how widespread this is, and how far back the typo goes.

Is it unique to the 1995 Scholastic edition? Or does this typo go all the way back, unnoticed to Lewis himself?

University applications

In a previous post, I was very explicit about just exactly how I feel about applying for university programmes. Today I will continue that rant.

First, I would like to point out that McGill’s website was updated this week to reflect the documents that I sent them in mid-January. That is to say, my application was due a month and a half ago. For this application, all the supporting documents on the checklist were sent two and a half months ago. For those of you who are counting, that means that the supporting documents were a month early. And it is only this week that they are bothering to let me know that the documents were received.

Further, I was emailed two days ago by the person who is processing my application. She told me that I was missing a document!

This shocked me, because there was a checklist on the McGill website that I followed very closely, and I made sure to do every single thing on the list that I could, even to the inclusion of vaccinations and starting to investigate CPR courses. I had a red pen, and I checked off everything on the checklist when I did it, and I got it all done well in advance of the deadline.

Somehow, I was expected to know that another document (a table indicating which science prerequisites I have fulfilled) was required, even though McGill provided a checklist, and this document was not listed there. In their defence, the table is available on their website, but really, if you’re going to provide a checklist of required documents, in a PDF labelled, “Application Instructions,” I think you forfeit the right to complain if one of the applicants fails to submit a document that is not mentioned on that checklist.

Maybe I’m just in a bad mood because I had surgery on my face two days ago, but does anyone else think that I’m being unreasonable to expect that the “Required Documents” checklist on the “Application Instructions” PDF for a university programme be an exhaustive list of required documents?

I was given until the 30th to hand it in. It took all of 15 mins to gather the information. I put it in an envelope and hand-delivered it to the address myself yesterday. I’m still kind of frustrated, though.

I wonder why there aren’t any economic pressures keeping this sort of thing from happening. I mean, if a normal, private, for-profit business was run with this sort of efficiency, it would never survive.

Cabane à sucre

This weekend past, I was invited to a family event in rural Québec—an outing at a sugar shack, or a “cabane à sucre,” in French. It reminded me of when my parents decided to tap the tree in front of our house and boil it down to syrup. The house smelled of maple syrup for weeks!

Anyway, here in Québec, these guys actually built a shed out in the country so that they don’t have to deal with it in their kitchen.

Something that we didn’t do when we made maple syrup, is making de la tire, or maple taffy on the snow.

Recovering from surgery today

The last time I had periodontal work, it was a smaller operation. All the guy did was pull my gums down to cover more of my teeth and sew them in place so they wouldn’t pull back up again. The guy even gave me a mirror before the operation so I could watch!

This time, it was a little more complicated. He took a length of tissue, about a 0.5 mm thick from the roof of my mouth to graft onto the gums in front of my bottom teeth. The guy said it was “enough to make a brother out of it.” I don’t do enough periodontal surgery myself to comment on whether or not this was the case.

On the upside, since he took it all in one long graft, he’s only charging me for one operation, which he would normally do in two. This saves me some money. Actually, it saves me a lot of money.

I could tell that this one was more complicated, because the guy didn’t give me the mirror until after the operation was done. Somewhat disconcerting: I saw the doctor accidentally drop the graft of tissue from my mouth between removing it and attaching it to my gums. It happened when the person operating the suction machine knocked his hand. I didn’t see where it fell. Probably on the little bib that they put on me before the operation.

I was afraid for a minute that he would have to take another graft.

It’s probably not a big deal though. If the tissue is going to survive being drugged with general anaesthetic and then cut out of my mouth and then sewed onto another part of my mouth, it’s probably going to survive a drop like that. I saw him wash it off afterward, anyway.

He said that I’ll feel all right probably today or tomorrow, but in 3–4 days, I’ll feel like I have an infection. We’ll see. He’s right for the time being: I feel okay!

On the way home, they gave me an ice pack for my face, to help with the swelling. The thing about ice packs after periodontal surgery is that, due to the anaesthetic, you can’t tell whether you’re not putting a cold part of the ice pack on your face, or whether the ice pack itself isn’t cold, or if it’s just your face being numb, but you’re doing it properly.

My lower lip feels like it’s a metre thick.

Periodontal surgery today

This morning at 9h30, I will have the last of the periodontal operations that my dentist recommended last summer. I’ve been having surgery on my gums because apparently my teeth are too long. Last November, he went in and pulled the gums down over my top teeth. Today, he’s gonna take one part of my gums and put it over my bottom teeth.

The guy says that my gums aren’t a problem now, but that they might become a problem in a few years, if they’re left going the way they are. I’m just glad that my PGSS health insurance covers part of it. (They don’t however, cover nearly as much as they say they will on their website.)

On the upside, I’m done all my marking (for the moment) and I don’t have any other particular meetings scheduled for the rest of the day, so I can just recover. Or at least, that’s the plan.